Find us
Book an appointment
Promotions
FOR DOCTORS
Forms & info sheet downloads
Operating theatres & facilities
Budget Estimation
English
日本語
繁體中文
简体中文
×
I want
to...
×
About
Message from the CEO
Our heritage
Our Values
Areas of expertise
Governance & accreditations
Media centre
Charities
News
Promotions and Packages
Services & facilities
Orthopaedics & spine
Maternity
General surgery
Health checks
Ear Nose and Throat
Family medicine
Medical specialties
Physiotherapy
Laboratory & imaging
Pharmacy
Diet & nutrition
Critical Care
In-town centre
For patients
Maternity care
Surgical care
Day cases
Take a tour
Booking centre
Patient Reviews
Admission & discharge
Patient services guide
Sign up for news
Courses
Patient rights & responsibilities
Fees and Charges
Hospital Packages
Hospital Fees
Insurance information
Health & wellness
Matilda Wellness
Sign up for news
Health checks
Join our team
Matilda at a Glance
Joining the Matilda family
Our Ways of Being
Contributing to society
Job Opportunities
Applications from Overseas
Celebrating successes
Book an appointment
Learn about prices
Check-in online
Find a class
Take a tour
Find a doctor
Contact
IT support
Matilda at a Glance
Joining the Matilda family
Our Ways of Being
Contributing to society
Job Opportunities
Applications from Overseas
Celebrating successes
(Ref. No.: ITD-ITOF-0002-MIH-20220831)
Duties and Responsibilities:
Provide IT services, training and technical support to internal users and staff concerning computer operation, internet access, WiFi, and software system.
Create and maintain technical documentation such as technical manuals, SOP, helpdesk records, problem case reports, etc.
Work with equipment vendors to resolve technical problems on desktop computers, servers, infrastructure, network or applications problems or unusual requirements.
Provide support to ad hoc projects for IT systems improvements.
Requirements:
Certificate or Degree holder in Computer Science, Information Technology or related disciplines. At least 2 years relevant experience in IT industry. Candidates with more / other experience may be considered other position, e.g. System Specialist, etc
Knowledge and experience in infrastructure such as MS Windows, MS Exchange server, Microsoft 365, virtualization, backup & recovery and system & network monitoring, firewall, switching and routing technologies.
Holder of MCSA/CCNA is an advantage, have a strong sense of quality of work and risk management.
Good interpersonal, communication and problem solving skills.