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Welcome to the New Matilda International Hospital Website. We are excited to offer you a richer selection of content and an enhanced user experience, tailored to meet your health needs more effectively. Your feedback is invaluable to us as we strive to improve our site. Please send your comments to info@matilda.org. Thank you for visiting.

31 October, 2024

Legal and Compliance Information

Compliance

Matilda International Hospital aims to fully comply with statutory requirements and governing body regulations at all times. We aim to be as open and transparent as possible about our activities while ensuring the privacy and safety of everyone associated with us.

Cookies Policy

Matilda International Hospital uses cookies on the www.matilda.org website. By using the Matilda International Hospital website or mobile website (“our websites”), you confirm that you agree to the use of cookies and similar technologies following this Cookies Policy.

This Cookies Policy explains what cookies are, how we use them, how third parties we may partner with may use them on our websites, how you can control the type of cookies, and further information about cookies.

Cookies are small text sent by your web browser to a website you visit. A cookie file is stored in your web browser. Cookies allow our websites or a third party, such as Google Analytics and Maps, to recognise you and make your browsing experience simpler, easier, and more personal.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your computer or mobile device when you go offline, while session cookies are deleted when you close your web browser.

Website Policy and Disclaimer

The health-related information and resources on this website are provided for general information purposes only. They are not intended to substitute for professional medical advice, diagnosis, or treatment and may not apply to any particular situation. Always consult a qualified medical professional to diagnose or treat any health concern or condition.

Some of the content and health resources found on this site are provided and maintained by other parties. Whilst efforts and due diligence have been made to obtain materials from reliable sources, these may contain inaccuracies or outdated information. We do not endorse or guarantee any of these materials. Please use these materials as a reference only and seek the advice of a qualified medical professional.

Neither the hospital nor its affiliated entities, agents or suppliers will be responsible or liable for any claim of loss or damage resulting from the use of this site or the information and resources contained in or accessible through this site.

Privacy and Security

This Matilda International Hospital Customer Privacy Policy (Privacy Policy”) discloses how Matilda International Hospital (“Matilda Hospital”, “us”, or “we”) collects, stores and handles the personal data of its customers (including patients, users, visitors to the Matilda International Hospital’s premises and visitor to the www.matilda.org website).

Matilda International Hospital commits to protecting customers’ personal and data privacy and ensuring their confidence in providing personal data to us when using our website and other services.

We understand that patients and their families may wish to take photographs or video themselves while in hospital on special occasions. The hospital welcomes and accommodates these requests but must also consider the needs and feelings of other patients, staff and visitors within the hospital or clinic area. Therefore, patients and visitors must follow the below guideline when taking pictures or videos within the hospital’s premises:

  • Take images only of your family and friends. Be aware of other patients, visitors or staff who may appear in the background
  • Staff must be asked for permission to be recorded, and their wishes for the use must be respected.
  • If any pictures or videos are published or shared, images of other patients, visitors, or staff must not be included in those pictures.
  • The hospital is a private premise, and aerial photography is not permitted. The hospital reserves the right to report any unauthorised filming to the police if it is found.

How to Access or Correct Your Personal Data

You may want to access or update the personal data we have collected. To do so, please contact our patient service centre at 2849 0111 or by e-mail at psc@matilda.org.

For data about hospital employees, please contact the Human Resources Department by e-mail at hr@matilda.org.

Read the full version of our privacy policy.

Compliance

Matilda International Hospital aims to fully comply with statutory requirements and governing body regulations at all times. We aim to be as open and transparent as possible about our activities while ensuring the privacy and safety of everyone associated with us.