Out of Office Hours and Hospital Surcharges for Key Service Areas
To ensure our services are available when you need them most, a surcharge applies for care provided outside of normal operating hours, including evenings, weekends, and public holidays. This allows us to staff key departments around the clock. Please review the details below to understand the rates for each service and plan your visit accordingly.
For regular hospital fee, please see our Fee and Packages.
Service Area
Regular Hours
Out of Office Hours
Surcharge
Outpatient Department
Regular Hours
Mondays - Saturdays
08:00-19:59
Out of Office Hours
Mondays - Saturdays
20:00-07:59
Sundays & Public Holidays
Surcharge
Additional doctor's consultation fee
Laboratory
Regular Hours
Mondays - Fridays
08:00-19:59
Saturdays
08:00-16:59
Out of Office Hours
Mondays - Fridays
20:00-07:59
Saturdays
17:00 onwards
Sundays, public holidays, during severe weather (typhoon signal 8 or above) or extreme conditions
Surcharge
1.5 times normal rate
* additional transportation fee for external laboratory tests
X-Ray
Regular Hours
Mondays - Fridays
08:00-19:59
Saturdays
08:00-16:59
Out of Office Hours
Mondays - Fridays
17:00-07:59
Saturdays
17:00 onwards
Sundays, public holidays, during severe weather (typhoon signal 8 or above) and extreme conditions
Surcharge
2 times normal rate
* additional charges for radiologist
Other Imaging Services
Regular Hours
Mondays - Fridays
08:00-16:59
Saturdays
17:00-07:59
Out of Office Hours
Mondays - Fridays
17:00-07:59
Saturdays
13:00 onwards
Sundays, public holidays, during severe weather (typhoon signal 8 or above) and extreme conditions
Surcharge
2 times normal rate
* additional charges for radiologist
Operating Theatre & Elective Surgical Packages
Regular Hours
Mondays - Saturdays
08:00-20:59
Out of Office Hours
Mondays - Saturdays
21:00-07:59
Sundays, public holidays, during severe weather (typhoon signal 8 or above) and extreme conditions
Surcharge
1.5 times normal hourly theatre rate
|
|
Out of Office Hours |
|||
|---|---|---|---|---|
|
Service Area |
Regular Hours |
Hours |
T8 or above; extreme condition |
Surcharge |
|
Outpatient Department |
Mon-Sat: 08:00-19:59 |
Mon-Sat: 20:00-07:59; |
/ |
*additional charges for doctor’s consultation fee |
|
Laboratory |
Mon - Fri: 08:00-19:59 |
Mon-Fri: 20:00-07:59; |
Yes |
1.5 times normal rate *additional transportation fee for external laboratory tests |
|
Imaging |
X-Ray: Mon-Fri: 08:00-19:59
Other Services: Mon - Fri: 08:00-16:59 |
X-Ray: Mon-Fri: 20:00-07:59;
Other Services: Mon - Fri: 17:00-07:59; |
Yes |
2 times normal rate *additional charges for radiologist |
|
Operating Theatre |
Mon-Sat: 08:00-20:59 |
Mon-Sat: 21:00-07:59; |
Yes |
1.5 times normal hourly rate |
Important Notes:
- The information provided above is specifically related to hospital charges.
- Additional doctor's fees may apply during out of office hours. We recommend checking with your doctor for further details.
- For Maternity Elective Caesarean Section procedures, service hours align with those of the Operating Theatre. If an Elective Caesarean Section is scheduled outside of our regular hours, the "Auspicious" Caesarean Section Rate will be applied.
- In the event of any disputes regarding charges incurred outside of our regular hours, Matilda International Hospital reserves the right to make the final decision.