病人满意度
95% 认为得到良好的照顾
94% 认为我们聆听丶他们亦能参与治疗
97% 认为治疗时,我们尊重他们
95% 认为得到足够资讯作出知情决定
97% 认为他们的私稳得到充分保障
根据2020年1月至6月医院问卷调查
明德国际医院
The environment setting and the design of the hospital are great. Patients don’t feel themselves being inside a hospital and can ease their mind.
2020年6月
内外科部
My experience was very pleasant from the moment I stepped in the hospital, the triage, the receptionist at the admission, and the nurses on the floor who received me. All the staff are courteous and treat me with all respect, making sure to always check whether I'm comfortable before, during and after my knee surgery.
2020年2月
I appreciated how the doctors talked and reassured me prior to my operation. Every one from the facilities took such good care of me and gave me a special experience being in a hospital. I have never received such wonderful care.
2020年3月
产科部
Felt very personal. Time was taken in the room to go through different aspects of care and I didn’t feel regimented even though there was a structured plan behind.
We can’t thank you enough for the care we received from every one involved. While it was not exactly what we had planned for according to the birth preferences, we felt all the midwives respected what we hoped to have for the birth of the baby under the circumstances. Special thanks to the midwives for easing my anxiety over the induction process, staying with me and encouraging me throughout the labour. Our stay was excellent. Housekeeping staff were consistently kind and efficient. Love the food.
All of the midwives are so patient, teaching me the key techniques to breast feed and how to care for my baby. My husband and I enjoyed every part of our stay here and it exceeded all of our expectations.
日间医疗部
The nurse looked after me so well. Very kind and friendly even though she had a busy day. She made me feel very relaxed. Also the head nurse was wonderful, explaining things and making me feel much more relaxed about my procedure as I was very nervous.
2020年4月
身体检查部
The environment is stressless and pleasant. The staff are competent, cheerful and flexible.
2020年5月
High degree of professionalism shown by all - doctors, nurses, and supporting staff. At no point was the process intimidating nor confusing. Great service made to feel safe and well cared for. All questions and concerns answered.
门诊部
The appointment booking itself was very pleasant and well taken care of. Doctor consultation was very professional and it made me feel better.
明德医疗中心
Very good services and highly professional in every aspect of the body check. Very caring, too.
Very good environment. Felt safe and clean in challenging times with coronavirus.
明德诊所—坚道
The nurse is excellent. Very professional and extremely helpful. The doctor is accommodating and informative. It is always a comfortable experience, despite being ill.
2020年1月
Always on time, polite, and clean.
物理治疗部
Very well catered to individualized needs it feels like family.
客户服务部及其他
I felt welcomed in a way I have not felt welcomed before in any hospital. Very comforting!
Thanks for sending back my husband’s jacket. And thanks for your help in dealing with the insurance company for the GOP.
Special thanks … to the ladies who brought me my meals with a smile and were always very attentive and kind.
"Housekeeping ladies are brilliant."
The food choice and taste are excellent!
Tiffany产科
Amelia产科
蒲田夫妇产科
Jack骨科
Jodie 产科
Desmond物理治疗
Miguel耳鼻喉科
Sue外科手术
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