Admission procedures

Admission Procedure

All procedures or surgery must be booked with the hospital by your doctor. If you would like to check your booking or discuss about your upcoming procedure, you can contact the Patient Service Centre at 2849 0355 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Matilda Hospital has one of the lowest hospital infection rates thanks to stringent infection control measures. Under the prevailing hospital infection control policy of Matilda International Hospital, admission screening targeting multi-drug resistant organisms (MDROs) will be undertaken when the patient fulfills the criteria for MDRO screening. If you wish to know more about this screening, please click here.

Before being admitted for a scheduled procedure or surgery you are reminded to:

  1. Follow your doctor’s instructions on fasting, use of medication and admission time
  2. Obtain a hospital quotation by contacting This email address is being protected from spambots. You need JavaScript enabled to view it. or check the hospital package costs here
  3. Ask doctors about their fees
  4. Learn about the types of rooms available (view rooms here)
  5. Check our payment policy
  6. Complete the online check-in here
  7. Take a bath or shower at home
  8. Remove nail polish, contact lenses or make up

Bring your Hong Kong Identity Card or passport

Personal ID is a legal requirement before any medical treatment can be administered.

Patients admitted without an ID will not be treated or have surgery performed at this Hospital until a valid ID is produced. So please ensure you have it with you to prevent delays.

Do not bring valuable items

You are strongly advised not to bring items of value into the hospital. Bedside lockers are available, however Matilda International Hospital will not accept responsibility for valuable items.

Maternity admission

In addition to the above, mothers-to-be should bring:

  • Your own night clothes if you prefer not to use the hospital ones provided (at least 3 changes)
  • Old/disposable underwear
  • Socks
  • Nursing bras
  • Moisturiser for lips and/or face mist spray
  • Comfortable clothes and shoes to wear home
  • Anything your partner may need if they are staying with you
  • Top up formula (if you wish to supplement baby's diet) 
  • Clothes, wraps, and a travel-safe carrier to take baby home

When you arrive at the hospital

  • Approach our Patient Service Centre at the ground floor lobby for admission
  • Provide your valid HKID card or passport, or your child's birth certificate (for paediatric patients)
  • The father's HKID or passport is required for maternity care
  • Pay your deposit or present your Letter of Guarantee (see payment policies)
  • You will be asked to complete a preadmission infection control screening quesntionnaire.

What we provide for patient convenience

  • Slippers
  • Towels
  • Hairdryer
  • Free wifi and access to on-line news
  • Nightwear
  • Baby clothing and wraps
  • Diapers and sanitary pads
  • Phone with free local calls. IDD calls charged to bill

Your accommodation

All rooms include en-suite amenities, Now TV and telephones. Some have refrigerators. Take a hospital tour to familiarise yourself with the environment.

If you are staying in a private room, one guest may lodge without extra charge, however, guest meals will be charged individually.