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Important Notice

Alert Response Level

In accordance with the Hong Kong Government’s Preparedness Plan

Taking Measures:

  • Must wear a surgical mask when entering patient care areas and experiencing any respiratory symptoms
  • Perform Hand Hygiene BEFORE and AFTER Visiting Hospital

12/02/2025
Finance and Administration

Client Account Officer

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Job Description

  • Provide billing, invoicing and services to hospital patients and clients
  • Coordinate direct billing arrangement with insurance companies and clients
  • Handle enquiries with insurance companies and clients
  • Follow up payment with clients, clinics, corporates and insurance companies
  • Carry out various administrative and clerical tasks to provide general office support

Requirements

  • Form 6 graduate or above
  • Proficient in both spoken and written English and Chinese; Mandarin would be an advantage
  • Experience in hospitality, airline or clinical environment would be an advantage
  • Strong organizational, interpersonal and problem-solving skills, attention to details and good computer literacy
  • Excellent telephone manner and customer service skills are essential
  • 5-days work per week and able to work on shifts (including Saturday, Sunday and Public Holiday)

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Job Reference Number: CAD-CAOF-0018-MIH-20220531

Interested candidates, please send your resume and your current and expected salary, quoting the respective job reference number, to the confidential email of the Human Resources Department at hr@matilda.org.