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COVID-19 virus Preventative Measures

Updated on 11 Auguest 2022

Hotline for Hospital Authority patients requesting private care
t 63909970
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In response to COVID-19, the Hong Kong SAR Government has activated the Emergency Response Level, the hospital has implemented the below preventative measures to safeguard the health of our patients, staff and visitors.

General Information:

  • We follow the Centre for Health Protection (CHP) guidelines with strict triage. Patients and visitors must enter the hospital through the triage station.
    Triage
    8am – 8pm Outpatient Department
    8pm – 8am Main reception 

  • All should wear their own surgical masks before entering the hospital.
  • At the triage point, everyone must have their temperature checked, perform hand hygiene, and complete a health questionnaire.

Under Cap 599D, it is an offence to state false/misleading information to a medical practitioner.

Admission and Visiting Criteria for Patients and Visitors:

   

Hospital 
(Outpatient)

  Matilda 
Medical 
Centre

 

Inpatient Admission

  Visitor

Positive antigen or PCR test

 

Yes
(by appointment only)

  No  

Require pre-admission assessment

  No

Respiratory symptoms

 

Yes*

  No   Yes
(if PCR negative)
  No

Vomiting, diarrhoea with/without Fever

 

Yes *

  Yes*  

Yes (if PCR negative)

  No

Fever without respiratory symptoms

 

Yes*

 

Yes*

 

Yes (if PCR negative) 

  No

Travel history

 

Fulfilled vaccination pass requirement and left the quarantine facility. . For urgent condition,admit to isolation ward until 8th day post arrival

Come2HK/Return2HK Scheme: 

 

For urgent condition, admit to isolation ward until 8th day post arrival
*apply to co-living member

Cabin/Cargo*/crew members: 

  Fully vaccinated and fulfilled quarantine requirements by HK Government
  For urgent condition, admit to isolation ward until 8th day post arrival 
  *apply to co-living member 

Received a written direction for COVID-19 testing (non-traveller)

 

Yes, if completed last compulsory PCR test

*Phone consultation or Telemedicine is available for Matilda existing patients.

Please call 2849 1500 for booking an appointment.

 

PCR or Rapid Antigen Test Requirement for patients:

Outpatient, Health assessment, Physiotherapy,Imaging department and Matilda Medical Centre:

Required to undergo a COVID-19 rapid antigen test, or can have a government recognised rapid antigen test done at home and present a photo of the result (with name, date and time written on the test kit) upon arrival.

Inpatient:

All inpatients must have a negative PCR result within 48 hours prior to admission.   If emergency admission is required, a COVID-19 rapid antigen test will be required prior to the PCR test.

Visiting Arrangements

All visitors must wear surgical masks at all time. Visiting times are from 10am to 8pm daily.

Upon passing the health questionnaire at triage, visitors have to undergo a COVID-19 rapid antigen test or have a government recognised rapid antigen test done at home and present a photo of the result (with name, date and time written on the test kit). The result will be valid for the same day.

Birth companion or carers with overnight stay are required to have a negative PCR test within 48 hours prior to visit.

Outpatient/ Matilda Medical Centre/Physiotherapy/Imaging Centre/Health assessment

  • Two companions only

Medical Surgical Department

Please advise the visitor’s name prior to visiting.

  • private room – 2 named adult visitors
  • shared room – 2 named adult visitors. Visiting should be staggered between patients to maintain social distancing
  • children are not allowed to visit
  • parents of paediatric patients or carers of infirm patients in a private room have unrestricted visiting time

Maternity Department

Please advise the visitor’s name prior to visiting.

  • private room – 2 named adult visitors and their own children. Unrestricted visiting times for one named adult visitor.
  • shared room - 2 named adult visitors and their own children. Visiting should be staggered between patients to maintain social distancing
  • parents of babies in the special baby care unit have unrestricted visiting
  • no visitors allowed in the nursery

Classes and tours

Face to face health education classes ,community midwifery service at the hospital, and maternity tour are resumed. All clients should comply with the visiting arrangements prior to arrival.
Contact us to enquire at 2849 0111 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Centre for Health Protection Notification

The hospital is required to notify any new COVID-19 cases to the CHP who present with a positive PCR result.

Visit Centre for Health Protection website for quarantine requirements.

As the COVID situation evolves, the preventative measures may change. For enquiries, please call 2849 0111.