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COVID-19 virus Preventative Measures

Updated on 16 Nov 2021

Hotline for Hospital Authority patients requesting private care
t 63909930
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In response to COVID-19, the Hong Kong SAR Government has activated the Emergency Response Level, the hospital has implemented the below preventative measures to safeguard the health of our patients, staff and visitors.

General Information:

  • We follow the Centre for Health Protection (CHP) guidelines with strict triage. Patients and visitors must enter through the Outpatient Triage point from 8am-8pm; or the Main Reception Triage point from 8pm-8am.
  • All should wear their own surgical masks before entering the hospital.
  • At the triage point, patient and visitors must have their temperature checked, perform hand hygiene and complete a health questionnaire

Under Cap 599D, it is an offence to state false/misleading information to a medical practitioner.

Admission and Visiting Criteria for Patients and Visitors:

Please be informed that we will not accept patients or visitors who:

  • have respiratory symptoms^. Visitors will not be allowed if they have diarrhoea or fever#.
  • have had close contact with a confirmed case of COVID-19 in the last 28 days.
  • have travelled outside of Hong Kong but did not fulfil the government quarantine requirements** and have not completed all mandatory PCR tests during the self monitoring period.
  • have returned to Hong Kong with Return2HK scheme in the last 14 days but did not fulfil the government quarantine requirements** and have not completed all mandatory PCR tests during the self monitoring period.
  • have received a written direction for COVID-19 testing under the Prevention and Control of Disease (Compulsory Testing for Certain Persons) Regulation (Cap. 599J) and cannot provide a negative COVID-19 test result; and
  • Visited specified premises in the specified time listed in a compulsory testing notice under the Prevention and Control of Disease (Compulsory Testing for Certain Persons) Regulation (Cap. 599J), and cannot provide a negative COVID-19 test result.

^Phone consultation is available for patients with respiratory symptoms. Patients with fever but without respiratory symptoms need to be assessed and may need an antigen test before outpatient consultation and admission.

#Patients with fever but without respiratory symptoms need to be assessed and may need an antigen test before outpatient consultation and admission.

**Cabin crew members and pilots (including their co-living members) returning to Hong Kong must fulfil the government quarantine requirement and complete all compulsory PCR tests prior to admission and visiting. For cargo crew members and pilots (including their co-living members), 7 days waiting period is required post travel and can only be admitted with a negative PCR test done the day before or on the day of admission.

Inpatient:

Patients who are fully vaccinated for at least 14 days do not require COVID-19 PCR testing. Fully vaccinated patients admitted for endoscopy, ear nose and throat (ENT) or maxillofacial procedures are required to do an INDICAID COVID-19 Rapid Antigen Test on arrival to the hospital.

For the below groups of patients (including maternity), a COVID-19 PCR test is required to be done the day before, or on day of admission. Admission will only be allowed with a negative result:

  • For those who have not been fully vaccinated for at least 14 days. If emergency admission is required, an additional COVID-19 rapid antigen test will be required prior to the PCR test.

Outpatient and Health assessment:

Below patients who are not fully vaccinated for at least 14 days are required to undergo an COVID-19 rapid antigen test:

  • Having an outpatient procedure or an appointment for over one hour
  • Having a physiotherapy session
  • Having health checks

Visiting Arrangements

Upon passing the health questionnaire at triage, non- vaccinated visitors have to undergo a COVID-19 Rapid Antigen test and the result will last for 7 days.

Those who have fully vaccinated for at least 14 days can exempt from the antigen test.

All visitors must wear a surgical mask at all time. Visiting times are from 10am to 8pm daily.

Medical Surgical Department

  • private room – 2 named adult visitors
  • shared room – 1 named adult visitor. Visiting should be staggered between patients to maintain social distancing
  • pregnant women and children are advised not to visit
  • parents of paediatric patients or carers of infirm patients in a private room have unrestricted visiting time

Maternity Department

  • private room – 2 named adult visitors. Unrestricted visiting times
  • shared room - 1 named adult visitor. Visiting should be staggered between patients to maintain social distancing
  • pregnant women and children are advised not to visit
  • parents of babies in the special baby care unit have unrestricted visiting
  • no visitors allowed in the nursery

Classes and tours
Hospital tours are suspended until further notice. A maternity virtual tour and meet the midwife online sessions are available in response to the COVID-19 outbreak. Contact us to enquire at 2849 0111 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Classes are resumed.

Centre for Health Protection Notification
The hospital is required to notify all cases to the CHP who present with fever, acute respiratory illness, pneumonia or diarrhoea and have travelled to a place with active community transmission of COVID-19 or had close contact with a confirmed case of COVID-19 in the last 28 days. These cases will be transferred to designated public hospitals for further clinical management.

Visit Centre for Health Protection website for quarantine requirements.

As the situation evolves, the preventative measures may change. For enquiries, please call 2849 0111.