Updated on 14 November 2022
In response to COVID-19, the Hong Kong SAR Government has activated the Emergency Response Level, the hospital has implemented the below preventative measures to safeguard the health of our patients, staff and visitors.
Monday to Saturday8am – 8pm Outpatient Department8pm – 8am Main reception
Sunday and public holidays8am – 2pm Outpatient Department2pm – 8am Main reception
Under Cap 599D, it is an offence to state false/misleading information to a medical practitioner.
Admission and Visiting Criteria for Patients and Visitors:
Positive antigen or PCR test or close contact of positive case
Require pre-admission assessment
Inbound travellers with Amber code
Admit to a single room only on Day 0 to 3.
Additional charges for daily rapid antigen test and PCR test on day 2,4,6 as per Government’s requirement.**
*Phone consultation or Telemedicine is available for Matilda existing patients.
Please call 2849 1500 for booking an appointment.
** Please contact the Patient Service Centre at 2849 0111 for details.
Clients are advised to be 14 days post COVID-19 infection for using non-emergency services (Day 0 is the day of positive rapid antigen test/PCR result)
PCR or Rapid Antigen Test Requirement for patients:
Outpatient and Matilda Medical Centre
COVID-19 rapid antigen test is required if patient has COVID-19 symptoms.
If mask off procedure is involved, do a government recognised rapid antigen test done at home and present a photo of the result (with name, date and time written on the test kit) upon arrival, otherwise, patients can purchase a RAT kit ($30 per kit) upon arrival.
Health assessment, Physiotherapy,Imaging department and Imaging Centre:
Required to undergo a COVID-19 rapid antigen test, or can have a government recognised rapid antigen test done at home and present a photo of the result (with name, date and time written on the test kit) upon arrival, otherwise, patients can purchase a RAT kit ($30 per kit) upon arrival.
All inpatients must have a negative PCR result within 48 hours prior to admission and a COVID-19 rapid antigen test will be required on arrival.
All visitors must wear surgical masks at all times. Visiting times are from 10am to 8pm daily.
Upon passing the health questionnaire at triage, visitors have to undergo a COVID-19 rapid antigen test ($30) or have a government recognised rapid antigen test done at home and present a photo of the result (with name, date and time written on the test kit). The result will be valid for the same day.
Birth companion or carers with overnight stay are required to have a negative PCR test within 48 hours prior to visit.Those with daily travel in and out of the hospital, daily rapid antigen test is required.
Outpatient/ Matilda Medical Centre/Physiotherapy/Imaging Centre/Health assessment
Medical Surgical and Maternity Department
Named visitors only, social distancing should be maintained between patients/visitors. Please advise the visitor’s name upon admission.
Classes and tours
Centre for Health Protection Notification
The hospital is required to notify any new COVID-19 cases to the CHP who present with a positive PCR result.
Visit Centre for Health Protection website for quarantine requirements.
As the COVID situation evolves, the preventative measures may change. For enquiries, please call 2849 0111.