COVID-19 virus Preventative Measures

 Updated on 27 July 2020

All Patients and Visitors
Please be aware that we will not accept patients or visitors who:

• are suspected of having COVID-19
• have a respiratory infection
• have travelled abroad in the last 14 days (including those who exempt from quarantine)
• have had close contact with a confirmed case of COVID-19 in the last 14 days
• have had contact with, or live with, someone who is in compulsory self-quarantine

Please contact us to reschedule your appointment if you meet any of the criteria listed above. 

Starting from 27 July 2020, a negative COVID-19 test certificate is required for patients being admitted for endoscopy procedures, ear nose and throat and maxillofacial surgery and maternity.

A booking is required for consultation at Matilda Medical Centre in Central. For enquiries, please call 2537 8500.

Triage
We follow the Centre for Health Protection (CHP) guidelines with strict triage, visitors and patients must:

• wear their own surgical mask before entering the hospital
• provide personal information and complete a health questionnaire
• have their temperature checked
• perform hand hygiene

Under Cap 599D, it is an offence to state false/misleading information to a medical practitioner.

Hospital Entrance:
8am to 8pm - Outpatient Department
8pm to 8am - Ground Floor Main Reception

Visiting Arrangements
All visitors must wear a surgical mask.

Medical Surgical Departments
One named adult visitor to be registered with the department staff:

• private room – between 10am and 8pm
• shared room - 9am to 1pm and 4pm – 8pm, visiting will be staggered 
• parents of paediatric patients or carers of infirm patients in a private room have unrestricted visiting
  
  

Maternity Department
One named adult visitor to be registered with the department staff:

• private room – unrestricted
• shared room - 9am to 1pm and 4pm – 8pm, visiting will be staggered
• parents of babies in the special baby care unit have unrestricted visiting
• No visitors allowed in the nursery

Classes and tours
Hospital tours are suspended until further notice. A maternity virtual tour and meet the midwife online sessions are available in response to the COVID-19 outbreak. Contact us to enquire at 2849 0111 or This email address is being protected from spambots. You need JavaScript enabled to view it..
Antenatal Course and Child care course (for domestic helper) are available online. 
Other classes remain suspended

Centre for Health Protection Notification
The hospital is required to notify all cases to the CHP who present with fever, acute respiratory illness, pneumonia or diarrhoea and have travelled to a place with active community transmission of COVID-19 or had close contact with a confirmed case of COVID-19 in the last 14 days. These cases will be transferred to designated public hospitals for further clinical management.

Visit Centre for Health Protection website for quarantine requirements.

As the situation evolves, the preventative measures may change. For enquiries, please call 2849 0111.