COVID-19 virus Preventative Measures - Matilda International Hospital

Updated on 23 May 2022

Hotline for Hospital Authority patients requesting private care
t 63909970
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In response to COVID-19, the Hong Kong SAR Government has activated the Emergency Response Level, the hospital has implemented the below preventative measures to safeguard the health of our patients, staff and visitors.

General Information:

We follow the Centre for Health Protection (CHP) guidelines with strict triage. Patients and visitors must enter the hospital through the triage station.
Triage
8am – 8pm Outpatient Department
8pm – 8am Main reception
All should wear their own surgical masks before entering the hospital.
At the triage point, everyone must have their temperature checked, perform hand hygiene, and complete a health questionnaire.

Under Cap 599D, it is an offence to state false/misleading information to a medical practitioner.

Admission and Visiting Criteria for Patients and Visitors:

Hospital
(Outpatient)

Matilda
Medical
Centre

Inpatient Admission

Visitor

Positive antigen or PCR test

Yes
(by appointment only)

Require pre-admission assessment

Respiratory symptoms

Yes
(by appointment only)

Yes
(if PCR negative)

Diarrhoea with/without Fever

Yes

Fever without respiratory symptoms

Yes
(by appointment only)

Yes

Travel history

Fulfilled quarantine requirements by HK’s Government and left the quarantine facility

Come2HK/Return2HK Scheme:

Fully vaccinated and complete the compulsory PCR test on Day 5. Admit or visit on 8th day post arrival
*apply to co-living member

Cabin/Cargo*/crew members:

Fully vaccinated and fulfilled quarantine requirements by HK Government

Admit at isolation ward until 8^th day post arrival

*apply to co-living member

Received a written direction for COVID-19 testing:

Completed last compulsory PCR/ RAT test

Telemedicine is also available for Matilda existing patients.

Please call 2849 1500 for booking an appointment.

PCR or Rapid Antigen Test Requirement for patients:

Outpatient and Matilda Medical Centre:

Patients who show respiratory symptoms, or require a mask off procedure have to undergo a COVID-19 rapid antigen test.

Health assessment, Physiotherapy and Imaging department:

Required to undergo a COVID-19 rapid antigen test, or can have a government recognised rapid antigen test done at home and present a photo of the result (with name, date and time written on the test kit) upon arrival.

Inpatient:

All patients are required to have a COVID-19 PCR the day before or on the day of admission. If emergency admission is required, a COVID-19 rapid antigen test will be required prior to the PCR test.

Visiting Arrangements

Upon passing the health questionnaire at triage, visitors have to undergo a COVID-19 rapid antigen test or have a government recognised rapid antigen test done at home and present a photo of the result (with name, date and time written on the test kit). The result will be valid for the same day.

All visitors must wear surgical masks at all time. Visiting times are from 10am to 8pm daily.

Medical Surgical Department

Please advise the visitor’s name prior to visiting.

private room – 2 named adult visitors
shared room – 2 named adult visitors. Visiting should be staggered between patients to maintain social distancing
children are not allowed to visit
parents of paediatric patients or carers of infirm patients in a private room have unrestricted visiting time

Maternity Department

Please advise the visitor’s name prior to visiting.

private room – 2 named adult visitors and their own children. Unrestricted visiting times
shared room - 2 named adult visitors and their own children. Visiting should be staggered between patients to maintain social distancing
parents of babies in the special baby care unit have unrestricted visiting
no visitors allowed in the nursery

Classes and tours

Face to face health education classes and community midwifery service are resumed.
Hospital tours are suspended. A maternity virtual tour and meet the midwife online sessions are available. Contact us to enquire at 2849 0111 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Centre for Health Protection Notification

The hospital is required to notify any new COVID-19 cases to the CHP who present with a positive PCR result.

Visit Centre for Health Protection website for quarantine requirements.

As the COVID situation evolves, the preventative measures may change. For enquiries, please call 2849 0111.